Timeline:
2/15/13 - ordered, estimate 6/17/13 ship date (50% down payment)
3/4/13 - email, 5/10/13 ship date
3/21/13 - email, 5/24/13 ship date
4/9/13 - email, 5/31/13 ship date
4/16/13 - email request for balance stating close to production, OK'd, billed 4/18/13
6/8/13 - I made a status request
6/10/13 - email, 6/28/13 ship date
6/24/13 - email , 7/12/13 ship date
7/26/13 - I made a status request.I
7/29/13 - email, my concerns have been forwarded to their business manager, told I would get a follow-up call.
8/12/13 - no call yet, I sent another email requesting info on where I stand in the queue.
8/15/13 - email, states they are having problems with one of their suppliers, ship date is now a very vague last week August/first week September. We'll see.
9/4/13 - Keisler called (wouldn't you know, I was in northern Canada on a fishing trip, and out of contact) My trans has come up for build, they need more info for my build. Pilot bushing OD, shaft length, mechanical or electronic speedo, tire diameter. I didn't get back to Colorado until 9/11. Why didn't ythey ask for this when it was ordered?
9/12/13 - Called Keisler, gave them the info, we'll see how long it takes before I get a shipping confirmation.
9/29/13 - emailed requesting status.
9/30/13 - received email:
Your SS700 will be going into production sometime by the end of this week and should ship out no later than Wednesday 10/9/13 could be Tuesday 10/8/13 but production is not here on Mondays. We at Keisler want to thank you for your patience and business.
10/18/13 - Still no trans or shipping confirmation. It's now been 8 months since ordered, and 6 months since the unit was paid for IN FULL.
10/29/13 - received notification of shipment.
11/1/13 - My SS700 arrived today. It's a beautiful trans (S/N 366 if anyone is keeping track), but it's not going to fit without using a Quicktime bellhousing for a Chevy trans ($680 at Summit). Definitely NOT a "direct fit" as advertised. After paying nearly $4K for a trans, and being given all these promises that it would fit the factory bellhousing, I'm reallyed.
The input shaft is only 6 1/2" long, my T-10 is 8 1/2" (they knew it was replacing a T-10 when I ordered it). Likewise the bearing retainer is also 2" too short. The retainer is also about .010" too large to index my factory bellhousing or the deep Lakewood. The bolt pattern is not T-10, maybe Saginaw? I don't know. I already fired off an email to their business manager asking what they're going to do. I'm about ready to have them issue a pickup tag and ask for a refund.
Bob
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